Terms and conditions

Please note these terms and conditions apply for all our trainings – including Laughter Yoga and business training via Big Results. For PR consultancy and engagement there is a separate and bespoke contract issued exclusively for clients. 


1. All trainings, bookings and engagement of the company’s services are subject to our terms and conditions. Acceptance of our Terms & Conditions constitutes a legally binding contract under English law. You will be deemed to have accepted the terms and conditions at the time of booking if using our website or for bookings made in any other way, unless we receive notice from you in writing to the contrary within 7 days of booking.

2. Payment terms
Our standard payment terms is that payment is taken at booking unless otherwise stated. If payment by invoice has been previously agreed, the payment needs to be made 30 days from the date of invoice or prior to the course start date, whichever is sooner.
Please note: Bookings can be made up to 5 days before each course start date.
All prices are stated on the relevant training course page on our website. Courses will be charged at the current rate at the time of booking. For further information and group booking please contact us.
The company has the right to change the cost of any course at any time, however if a course has already been booked, the client will be charged the price quoted at the time of the booking.

3. Course bookings
Bookings may be made by email, via the company website or by fax, letter or phone. Telephone bookings must be confirmed in writing upon request. Please quote purchase order numbers where applicable.

4. Transfers
Should circumstances mean that you need to transfer to another course, the following charges will apply, dependent on notice give:
• First transfer, made more than four weeks prior to the course start date – no charge
• Two to four weeks notice given – 25% of the course fee
• Less than two weeks notice given – 50% of the course fee
• Less than one week notice given – 100% of the course fee
All transfers must be taken within a period of six months.
The transfer option only relates to participants who transfer to a different date on the same course.
The revised/transferred course date must be specified at the time of transfer otherwise the instruction will be considered a cancellation and cancellation fees apply.
The transfer option to transfer to another date can only be used once, after which any movement will be considered a cancellation.

All outstanding invoices will remain due, irrespective of the number of working days notice given for the cancellation.
You can transfer your place on a course to a substitute delegate without additional charge.

5. Cancellations
Should circumstances mean that you have to cancel your course and are unable to transfer your booking to another date at the time of cancellation, the following charges will apply:
• More than four weeks prior to the course start date – no charge
• Two to four weeks prior to the course – 50% of the course fee
• Less than two weeks prior to the course – full fee.
NB You may cancel the transaction by writing to us within 7 working days of booking, but prior to any receipt of course materials or attendance on the course.  Cancellations must be made in writing and received by the company by the due date.

6. Non-attendance
If you do not attend a course, and you have not previously informed us (and received written confirmation that we’ve received this information) the full course fee remains payable.

7. Late arrivals/missed sessions
If you arrive late for a course or are absent from any session, we reserve the right to refuse to accept you for training if we feel you will gain insufficient knowledge or skill in the time remaining. In all such cases, the full course fee remains payable. To conform with Laughter Yoga International requirements for statutory certificates, attendance at all sessions is mandatory, unless an alternative agreement can be reached.

8. Unforeseen circumstances
On occasion, unforeseen circumstances may require us to cancel a course. In such circumstances you will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid.

9. Distance Selling Regulations 2000
We abide by the applicable elements of the Distance Selling Regulations 2000.

10. Guidelines for students and employers
It is your responsibility to ensure that you are free from any condition which would affect your capability to undertake your chosen course, and that you have the aptitude to cope with this course of study. We welcome students with disabilities but it remains their employer’s responsibility to ensure that they are appropriately supported in their workplace. The company would welcome in advance, for setup purposes, notification of any assistance that a student is likely to need during the running of the course.
If it is felt that the student doesn’t meet the learning outcomes of the course and or assessment process and is referred, they will be offered a free assessment. Any further training or coaching over and above that provided on the course may be charged for.

11. Course Specifications
The company reserves the right to alter its course content, specifications and/or tutors at any point.
Course notes and training
The company’s course notes and training cannot be relied upon for legal interpretation. Neither the company nor its tutors or consultants can accept responsibility for the actions of participants, during or after the course, or responsibility for any loss incurred as a result of relying on the course content or the course notes.

12. Important note
Your booking form constitutes a legally binding contract. Should it may be necessary, for reasons beyond our control, we retain the right to change any element of the course, whether that is the content, tutors, date, venue or timing, the content and timing of the programme, the tutors, the date or the venue.
In the unlikely event of a course being cancelled, we will automatically make a full refund but hereby disclaim any further liability.


This website is the property of the company. We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy policy our position regarding certain privacy matters.
This privacy policy covers all data that is shared by a visitor with us whether directly via [add website url] directly or via email. This has been created by the Internet marketing experts at Surge Digital us and is occasionally updated by us so please do re-review from time to time.
Our Privacy Policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.
[Certain businesses are required under the Data Protection Act to have a data controller. For the purpose of the Data Protection Act 1998 our data controller is S Haswell and can be contacted by the form on this site.

1. Information We Collect
In operating our website we may collect and process the following data about you:
1.1 Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblog statistics and other communication data.
1.2 Information that you provide by filling in forms on our website, such as when you register to recieve information, a newsletter etc or make a purchase.
1.3 Information provided to us when you communicate with us for any reason.

2. Use of Cookies
On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers.
Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by use to analyse how visitors to [add website url] interact with the Website so that we can continue to develop this website and make it a better experience for our visitors.
We may gather information about your general internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

3. Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
3.1 To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
3.2 To meet our contractual commitments to you.
3.3 To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
3.4 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
3.5 Further, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected.
3.6 If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.
3.7 If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
3.8 Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

4. Storing Your Personal Data
4.1 We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.
4.2 Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
4.3 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

5. Disclosing Your Information
5.1 Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).
5.2 We may also disclose your personal information to third parties:
5.2.1 Where we sell any or all of our business and/or our assets to a third party.
5.2.2 Where we are legally required to disclose your information.
5.2.3 To assist fraud protection and minimise credit risk.

6. Third Party Links
You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

7. Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a minimum fee of at least £10 to cover our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

8. Contacting Us
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us through the website.

Comments are closed.